Shipping & Final Sale Policy

Thank you for choosing an original piece of art. Each painting is one of a kind, and I want you to feel confident about what to expect when you purchase.

Original Artwork

Each original painting is created by hand and is truly one of a kind. Small variations in texture, brushwork, surface, edges, and finish are part of the character of an original work and are not considered defects. I do my best to provide accurate photographs, dimensions, and descriptions so you can get a good sense of the artwork before purchasing.

A Note About Color

I make every effort to photograph my paintings as accurately as possible. However, colors can look slightly different from one screen to another, especially if neon paint is used. Your phone, tablet, or computer settings—as well as photography and lighting—can affect how colors, brightness, texture, and contrast appear. The lighting in your own home can also change how a painting looks throughout the day. Because of this, I can't guarantee that the colors you see on your screen will be an exact match to the original painting.

If you'd like additional photos or have questions about a painting before purchasing, please contact me. I'm happy to help.

Shipping

Original artwork is currently shipped within the United States only. Your painting will be carefully packaged to help protect it during shipping. Shipping costs and available delivery options will be shown at checkout (except in cases where shipping is included). Once your artwork is on its way, you'll receive available tracking information. Delivery dates are estimates, and occasional carrier or weather delays may occur. Please double-check your shipping address when placing your order, no P/O Boxes please.

If Your Painting Arrives Damaged

I take great care when packing original artwork, but if your painting is damaged during shipping, please contact me as soon as possible. If possible, please get in touch within 3 days of delivery. Please keep the painting and all of the original packaging, including the shipping box.

I'll also need:

  • your order number;

  • photos of the damaged artwork;

  • photos of the outside and inside of the shipping box;

  • photos of any visible damage to the packaging; and

  • a photo of the shipping label.

These photos and the original packaging may be needed for the shipping carrier or insurance claim. I'll work with you to determine the appropriate solution. Because every original painting is one of a kind, an identical replacement usually isn't possible.

Original Artwork Is Final Sale

Please choose your artwork carefully, as all original artwork sales are final. I do not accept returns or exchanges on original paintings for a change of mind, personal preference, differences in how the artwork looks in your space, or reasonable differences between the colors shown on your screen and the original artwork. I want you to be happy and comfortable with your decision, so please feel free to contact me before purchasing if you'd like additional photos, details, or information about a painting. The final-sale policy does not take away any rights you may have under applicable law or prevent you from contacting me if your artwork arrives damaged.

Caring for Your Artwork

To help protect your painting, avoid displaying it in areas with excessive moisture, heat, or prolonged direct sunlight. Please use appropriate hanging hardware for the size and weight of the artwork. For larger or heavier pieces, professional installation may be a good option. My paintings come without existing hardware or framing so you can decide what is most appropriate for your space.

Questions about caring for your painting? You're always welcome to contact me.

Questions?

I'm happy to answer questions about an artwork, shipping, or your order.

Terms & Conditions

Last Updated: 9/1/2026

Welcome to Sydney Nogle’s website. This website, sydney-paints.com, is operated by The East Grove Company, based in Downers Grove, Illinois. By visiting this website or purchasing artwork through it, you agree to these Terms & Conditions.

Orders & Availability

Original paintings are one of a kind and are generally available in a quantity of one. Occasionally, an artwork may sell before the website inventory has been updated. I also reserve the right to cancel an order if there is a significant pricing or listing error, a payment issue, suspected fraud, or another reasonable reason the transaction cannot be completed. If you purchase an artwork that is no longer available or I am otherwise unable to fulfill your order, your payment for that artwork will be refunded.

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and any other charges will be calculated or displayed during checkout as appropriate. Payments are processed through the payment options made available on this Squarespace website. Prices may change without notice, but a price change will not normally affect an order that has already been accepted.

Shipping, Artwork Appearance & Final Sales

Information about U.S. shipping, shipping damage, the appearance and color of artwork on different screens, final sales of original artwork, and caring for your artwork is provided in the separate Shipping & Final Sale Policy above. Please review that policy carefully before purchasing an original artwork. The Shipping & Final Sale Policy forms part of these Terms & Conditions.

Copyright & Ownership

When you purchase an original painting, you are purchasing the physical artwork. Copyright and other intellectual property rights in the artwork remain with the artist unless those rights are expressly transferred in a separate written agreement. Purchasing an original painting does not give the buyer permission to reproduce the artwork commercially, make and sell prints or merchandise featuring the artwork, license the image, or otherwise use the artwork for commercial purposes without permission from the copyright owner. The artist may continue to photograph and reproduce images of sold artwork for portfolios, websites, social media, exhibitions, publications, promotional materials, prints or reproductions where legally permitted, and other artistic or business purposes.

Website Content

Unless otherwise stated, the artwork images, photographs, text, graphics, designs, logos, and other original content on this website belong to Sydney Nogle Musselman and The East Grove Company or are used with permission. Please do not reproduce, republish, distribute, modify, or commercially use this content without permission, except where permitted by law.

Limitation of Liability

I make reasonable efforts to provide accurate information and maintain a secure, functional website. To the fullest extent permitted by applicable law, Sydney Nogle Musselman and The East Grove Company is not responsible for indirect, incidental, special, or consequential losses arising from the use of this website or the purchase, possession, or use of artwork. To the fullest extent permitted by applicable law, total liability relating to a particular purchase will not exceed the amount paid for the artwork giving rise to the claim. Nothing in these Terms is intended to exclude or limit a right or liability that cannot legally be excluded or limited. Additional information concerning responsibility for the handling, installation, display, and care of artwork after delivery is included in the Shipping & Final Sale Policy above.

Third-Party Services

This website is hosted using Squarespace and may use third-party providers for services such as payment processing, analytics, email communications, and other website functions. Those services may have their own terms, policies, and privacy practices. While reasonable efforts are made to keep this website available and working properly, uninterrupted or error-free operation cannot be guaranteed.

Privacy

Information collected through this website is handled as described in the Privacy Policy below. Please review the Privacy Policy to learn more about the information that may be collected, how it may be used, and the choices available to you.

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to the website, business practices, services, or applicable requirements. The current version will be posted on this website with an updated “Last Updated” date.

Governing Law

These Terms are governed by the laws of the State of Illinois and applicable federal law, except where applicable law requires otherwise.

Privacy Policy

Last Updated: 9/1/2026

Your privacy is important to me. This Privacy Policy explains how The East Grove Company, based in Downers Grove, Illinois, may collect, use, and share information when you visit sydney-paints.com, contact me, sign up for communications, or make a purchase.

This website is hosted using Squarespace, and some information may be collected or processed by Squarespace and other service providers that help operate the website.

Information That May Be Collected

The information collected depends on how you use the website and may include:

  • your name;

  • email address and telephone number;

  • billing and shipping address;

  • order and transaction information;

  • messages or information you send to me;

  • email or marketing preferences; and

  • technical information such as your IP address, browser, device, pages visited, and interactions with the website.

Payments

Payments are processed through the payment services available on this Squarespace website.

Depending on the payment method you choose, payment information may be processed directly by a third-party payment provider. I generally do not receive or store your complete credit or debit card number.

How Your Information May Be Used

Personal information may be used to:

  • process and fulfill purchases;

  • process payments;

  • communicate with you;

  • provide customer service;

  • maintain appropriate business, accounting, and tax records;

  • help prevent fraud or misuse of the website;

  • operate, secure, and improve the website;

  • understand website traffic and usage;

  • comply with legal obligations; and

  • send news or marketing emails if you have chosen to receive them.

Squarespace & Service Providers

This website is hosted by Squarespace. Squarespace and other service providers may process information as necessary to provide website hosting, e-commerce, payment, analytics, security, email, and related services. Information processed by these providers may also be subject to their own privacy policies and practices.

Cookies & Analytics

This website may use cookies and similar technologies. Some cookies are necessary for the website to function properly, including features related to security, navigation, shopping carts, and checkout. Other cookies may be used for preferences, performance, analytics, or marketing, depending on the services enabled on this website. The website may also collect analytics information about how visitors use the site, such as pages viewed, approximate location, referring websites, browser or device type, and interactions with website features. This information helps me understand how visitors use the website and where it can be improved. Where required by applicable law, appropriate choices or consent options will be provided for non-essential cookies. You may also control certain cookies through your browser settings, although disabling cookies may affect website functionality.

Email Communications

If you choose to join my email list, I may send you information about new artwork, studio news, exhibitions, events, or other updates. You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Even if you unsubscribe from marketing communications, I may still send necessary messages relating to a purchase you have made.

How Information May Be Shared

I do not sell your personal information for money.

Information may be shared with service providers when reasonably necessary to operate the website and business. These may include:

  • Squarespace;

  • payment processors;

  • shipping carriers;

  • email or newsletter providers;

  • analytics providers;

  • accountants or professional advisers; and

  • other technology or business-service providers.

Information may also be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request, prevent fraud, or protect legal rights or safety.

How Long Information Is Kept

Personal information is kept for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal purposes. For example, certain purchase records may need to be retained for accounting, tax, fraud-prevention, or legal purposes.

Security

Reasonable steps are taken to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Your Choices & Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information. You may contact me to ask about personal information I hold about you or to request correction or deletion where applicable. To make a privacy-related request, contact me. I may need to verify your identity before completing certain requests. You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.

Third-Party Links

This website may contain links to independently operated third-party websites. Those websites have their own privacy practices, and I am not responsible for their privacy, security, or content.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time as the website, services, or privacy practices change. The current version will be posted here with an updated “Last Updated” date.